FAQ
Find your answers here
Are you looking for information about our products or services, or do you have a question? Check out our frequently asked questions below. If you can't find an answer, contact us—we'll get back to you quickly.
01 What kind of company is JS?
JS started out with real fur, began developing faux fur in 2015, and is now a global manufacturer of faux fur clothing with an integrated supply chain, talented designers, and the use of AI.
02 What kinds of fashion products does JS offer?
JS offers a full range of fur-accented fashion items: fully lined coats, wool and fur, knitwear and fur, suede and fur, leather and fur, woven fabric and fur, and fur accessories.
03 What are JS's key markets and customer segments?
Our key markets are North America and Europe. Our clients include established brands, emerging designers, e-commerce retailers, and viral brands. We operate exclusively in the B2B sector.
04 Do JS products meet any standards?
JS faux fur complies with European standards EN 12520/12521, U.S. CPSC 16 CFR Part 1610, and OEKO-TEX. Real fur is ethically sourced in accordance with RWS and ECA.
05 Can JS produce our own designs?
Of course, that's our core business. You provide us with the designs, and we produce them in the requested sizes, colors, and quality levels, including the logo and logistics.
06 Can JS develop new products based on our idea?
Yes, we're proud of our ODM service. We can offer more than 100 designs per week to a single client.
07 Is there a minimum order quantity?
Special policy for new customers: 50 units per SKU in stock, 500 units per SKU for customization.
08 What is the JS production lead time?
Delivery typically takes 45 to 60 days after the order is confirmed.
09 Can you send me a sample so I can assess the quality?
Yes, we can send a sample. The cost and shipping charges are negotiable.
10 How is quality control managed at JS?
JS has a dedicated quality team and its own physical testing facility.
11 What is your warranty for defective products?
At JS, we guarantee quality. In the event of a confirmed manufacturing defect, we offer a replacement or process improvements. Contact our customer service department for a quick resolution.
12 Does JS have sales representatives in Europe?
Yes, JS has representatives in Russia who can respond quickly and arrange client visits.
13 Can JS protect our designs (NDA)?
Yes, we sign an NDA before we begin working together. Your designs are protected—we’ve had no incidents in 15 years.
14 What is your vision?
Creating more value for customers and employees — an efficient team, rigorous material selection, digital production, and ongoing training for every employee.
15 How can I get a new collection or the JS prices?
Contact us by email: sales01@jsfur.com or judy@jxunique.com